Carrot

The basics of using Carrot to fulfill ecommerce orders

Intro To Order Fulfillment

How to use the Check-In page to greet customers as they arrive, track who's being helped, and manage your walk-in queue.

Using the Check-In Page in Carrot

How to process orders placed on your in-store kiosk using the Kiosk fulfillment board.

Fulfilling Kiosk Orders in Carrot

Fulfilling Delivery Orders in Carrot

How to use Carrot to process in store or cubside pickup orders

Fulfilling Pickup Orders In Carrot

Delivery Zones

This is how you create an order for a customer using the carrot admin

Creating an order for a customer

Turn on notifications to alert the team of incoming orders and messages

Staff Order Notifications

How to operate compliant delivery in New York while using Carrot as your ecommerce and Cova as your Point of Sale

Delivery Fulfilment With Metrc and Cova

This article is intended to assist with understanding and resolving the 'Push to POS' errors that may occur when accepting online orders in Carrot.

'Push to POS' Errors

Review your online orders in the Overview page in Carrot.

Order Fulfillment Overview

How to operate order fulfillment with different order methods in Carrot

Order Fulfillment

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