How can we help?
Guides for running your store on Carrot, from your first login to loyalty missions.
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Getting Started
Everything you need to get going.
5 articles
FAQs
Answers to frequently asked questions.
3 articles
Order Fulfillment
How to operate order fulfillment with different order methods in Carrot
13 articles
Settings
Help with system preferences.
6 articles
Your Online Store
How to use and configure your Carrot online store
7 articles
Promotions
How to create and run promotions in Carrot
3 articles
Integrations
Information about point of sales and other platforms integrated with Carrot
6 articles
Marketing
Covers the tabs in the Marketing section of the admin
5 articles
Loyalty
Rewards program and missions
6 articles
Websites
Questions and guidance about Starter Websites
2 articles
Domains
Domain management and instructions
3 articles
Can't find an answer?
Message the Carrot support team. Tell us your store name and what you were trying to do, and we'll take it from there.