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Intro To Promotions

How to use the promotions tool in Carrot

Written by Sebastian Tory-Pratt · Updated

This is a guide on how to use the Promotions tool in the Carrot Admin App. With this feature you can create promotions that will appear in your online and in-store menus, and are automatically tied in to your inventory system.

Promotions List

  • This page contains a list of your promotions

  • Promotions in the list can have 5 different statuses:

    • Draft

    • Scheduled

    • Active

    • Suspended

    • Past

  • Use the "New Promotion" button to create a new promotions

  • Click on any promotion to view it

  • Duplicate, delete or suspend promotions by clicking the cog icon at the bottom right of the card

Promotion Detail Page

  • Clicking on a promotion or the "New Promotion" button will take you the promotion page

  • The promotion page for any existing promotions will contain all information you have previously added

  • You can edit draft and scheduled promotions

  • Past promotions are not editable, but you can duplicate a past promotion if you want to make a new one that is similar.

Still stuck?

Message the Carrot support team. Tell us your store name and what you were trying to do, and we'll take it from there.

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